Privacy Policy
How we collect, use and protect your information when you shop or send a secret gift on Gifty.
Who We Are
Gifty (gifty.page) is a brand owned and operated by JALA VENKAT TECHNOLOGIES. In this policy, "Gifty", "we" and "us" refer to JALA VENKAT TECHNOLOGIES.
Information We Collect
- Account details: name, email address and sign-in details when you create an account or sign in with Google.
- Sender details: name, phone number and email of the person placing the order.
- Recipient details: recipient name, phone number and delivery address provided by the sender.
- Order details: products, gift messages, order value and order status.
- Usage data: anonymous, cookie-free page analytics used to improve the website.
We do not collect or store your card, UPI or bank details. Payments are processed securely by Cashfree Payments.
How We Use Your Information
- To process, ship and deliver orders and gift surprises.
- To contact the sender or recipient about an order, delivery or support request.
- To prevent fraud, misuse and harassment, and to keep secret gifting safe.
- To meet legal, tax and accounting obligations.
Sender Anonymity
Sender identity is kept private from the recipient during the normal gifting flow. It may be disclosed where required for safety, dispute resolution, misuse investigations or lawful requests, as described in our Terms & Conditions.
Sharing Your Information
We do not sell your personal data. We share only what is needed with:
- Payment partners (Cashfree Payments) to process payments.
- Courier and logistics partners to deliver orders.
- Hosting and database providers that store data on our behalf.
- Government or law enforcement authorities when required by law.
Data Security & Retention
We use reasonable technical and organisational measures to protect your data. We keep order data for as long as needed to fulfil orders, handle support and meet legal requirements.
Your Choices
You can ask us to access, correct or delete your personal data by contacting us. Some data may be kept where required by law.
Contact
Legal entity: JALA VENKAT TECHNOLOGIES · Email: hello@gifty.page · Phone / WhatsApp: +91 72870 25149
Last updated: November 11, 2026